Privacy Notice

Dainfern College Privacy Notice


Who we are


Dainfern College is an independent coeducational school catering for children from Grades 0 to Grade 12. The College is situated in the suburb of Dainfern in the north of Johannesburg in South Africa. We are a registered Not For Profit Company (Registration: 1996/016537/08). 


Our website address is:




We respect the privacy of everyone who visits this website. As a result we would like to inform you about the way we would use your Personal Information. We recommend you read this Privacy Notice and Consent so that you understand our approach towards the use of your Personal Information. By submitting your Personal Information to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy. By using this website, you acknowledge that you have reviewed the terms of this Privacy Notice and Consent to Use of Personal Information (the “Privacy Notice and Consent”) and agree that we may collect, use and transfer your Personal Information in accordance therewith.


If you do not agree with these terms, you may choose not to provide any Personal Information but this may impact on our ability to support you as a customer or supplier. This Privacy Notice and Consent forms part of our terms & Conditions of Use and such shall be governed by and construed in accordance with the laws of the Republic of South Africa. This Notice explains how we obtain, use and disclose your personal information, as is required by the Protection of Personal Information Act, 2013 (POPI Act). At Dainfern College we are committed to protecting your privacy impact and to ensure that your Personal Information is collected and used properly, lawfully and openly.


Definition of Personal Information


According to the POPI Act ‘‘Personal Information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. The POPI Act, which has more specific examples if you need them, can be found at the following link:


Collection of Personal Information


We collect and process your Personal Information mainly to provide you with access to our services and products, to help us improve our offerings to you, to support our contractual relationship with you and for certain other purposes explained below. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.


We collect information directly from you where you provide us with your personal details, for example when you purchase or supply a product or services to or from us or when you submit enquiries to us or contact us. Where possible, we will inform you what information you are required to provide to us and what information is optional.


Examples of information we collect from you are:


  • name
  • address
  • email address
  • telephone/cell number
  • user-generated content, documents and other content you submit to us or to our website


We also collect information about you from other sources as explained below.


With your consent, we may also supplement the information that you provide to us with information we receive from other companies in our industry in order to offer you a more consistent and personalised experience in your interactions with Dainfern College.


Collection of Non-Personal Information


We may automatically collect Non-Personal Information about you such as the type of Internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, the products or services you are interested in). You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.


Cookies Policy


We use the term “cookies” to refer to cookies and other similar technologies covered by the POPI Act on privacy in electronic communications.


What is a cookie?


Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files. When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.


Why do we use cookies?


We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.


How are third-party cookies used?


For some of the functions within our websites we use third-party suppliers, for example, when you visit a page with videos embedded from or linked to YouTube. These videos or links (and any other content from third-party suppliers) may contain third-party cookies and you may wish to consult the policies of these third-party websites for information regarding their use of cookies.


How do I reject and delete cookies?


We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by the websites of any third-party suppliers by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies.


You can also visit for details on how to delete or reject cookies and for further information on cookies generally. For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your handset manual. Note, however, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.


WhatsApp Policy


Dainfern College may make use of WhatsApp groups to facilitate communication between staff, parents and High School students aged 13 years or older. Membership of these groups is voluntary. Most groups set up to communicate with parents are broadcast groups only, where no input from parents is visible to other group members. Please note the following:


  • The creators, administrators and officials of these WhatsApp groups are not and will not be held responsible for any content on the groups which is deemed to be inappropriate, defamatory, insulting, incorrect or in any other way legally actionable. This includes content which may be racially offensive or of a sexually offensive nature. Dainfern College hereby indemnifies and distances itself from such content. We are ultimately not responsible for content posted by Users without our prior consent or permission or approval. Users are responsible for their own conduct and the content that they post.
  • By voluntarily entering these groups and by not removing yourself from these groups you place yourself under the posted rules and guidelines of these groups regularly posted by the administrators and officials of the groups.
  • By voluntarily entering these groups and by not removing yourself from these groups you acknowledge that your awareness that your name and contact number will be visible to other Users of the group.
  • The User/s of these WhatsApp groups may not use, share or distribute the names or contact details of members of these groups without obtaining specific consent of the User/s.
  • Dainfern College and the creators, administrators and officials of these WhatsApp groups care not and will not be held responsible for the unauthorised sharing or distribution of Users’ personal information by other Users. 
  • You should also be aware that it is not possible for administrators to remove content from these groups once it has been posted. WhatsApp does NOT give administrators of these groups the ability to remove offensive content and you hereby agree that the administrators are not responsible for such content posted by the Users.
  • Users who transgress the stated rules of these groups will be removed as soon as humanly possible (or as soon as it is brought to our attention).
  • You should not take anything you see or hear or read on these groups as legal advice or professional guidance. You should verify any information given here for yourself first before acting on it.
  • These groups exist for information and communication purposes only.


These terms are not negotiable: by remaining a member of any of these WhatsApp groups you agree to such terms. If you do not agree, please exit the relevant group immediately.


How we use your information


We will use your Personal and Non-personal Information only for the purposes for which it was collected or agreed with you, for example:


  • To conduct market or customer satisfaction research or for statistical analysis;
  • To evaluate the use of the website, products and services;
  • To assist with business development;
  • To suggest products or services (including those of relevant third parties) which we think may be of interest to you;
  • To collect information about the device you are using to view the site, such as your IP address or the type of Internet browser or operating system you are using, and link this to your Personal Information so as to ensure that the site presents the best web experience for you;
  • To evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you have visited it before and what site referred you to it;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To confirm and verify your identity or to verify that you are an authorised customer for security purposes;
  • To contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws;
  • To contact you regarding information relevant or related to the delivery of our educational offering;
  • To notify you about changes to our service;
  • To respond to your queries or comments;
  • For audit and record-keeping purposes;
  • In connection with legal proceedings.


We will also use your Personal Information to comply with legal and regulatory requirements or industry codes to which we subscribe or which apply to us, or when it is otherwise allowed by law.


You can opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the information and means necessary to opt out.



Disclosure of Personal Information


We may disclose your Personal Information to our business partners who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with these privacy terms.


We may share your Personal Information with, and obtain information about you from:


  • Third parties for the purposes listed above;
  • Other companies in our industry when we believe it will enhance the services and products we can offer to you, but only where you have not objected to such sharing;
  • Other third parties from whom you have chosen to receive marketing information.


We may also disclose your information:


  • Where we have a duty or a right to disclose in terms of law or industry codes;
  • Where we believe it is necessary to protect our rights.


Personal Information security


We are legally obliged to provide adequate protection for the Personal Information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your Personal Information is secure.


Our security policies and procedures cover:


  • Acceptable usage of personal information;
  • Access to personal information;
  • Computer and network security;
  • Governance and regulatory issues;
  • Investigating and reacting to security incidents.
  • Monitoring access and usage of personal information;
  • Physical security;
  • Retention and disposal of information;
  • Secure communications;
  • Security in contracting out activities or functions.


When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that Personal Information that we remain responsible for, is kept secure.


We will ensure that anyone to whom we pass your Personal Information agrees to treat your information with the same level of protection as we are obliged to.


Access to your Personal Information


You have the right to request a copy of the Personal Information we hold about you. To do this, simply contact us at the numbers/addresses listed on our home page and specify what information you would like. We will take all reasonable steps to confirm your identity before providing details of your personal information.


Please note that any such access request may be subject to a payment of a legally allowable fee, as laid down in our POPI Act Policy.


Correction of your Personal Information


You have the right to ask us to update, correct or delete your personal information. We will take all reasonable steps to confirm your identity before making changes to Personal Information we may hold about you. We would appreciate it if you would take the necessary steps to keep your Personal Information accurate and up to date by notifying us of any changes that we need to be aware of.


Retention of Personal Information


Dainfern College will retain your data in compliance with the POPI Act and in compliance with other applicable legislation.


Automated decision-making


Dainfern College does not use of automated decision-making in connection with your personal data.


Right to object


In terms of the POPI Act (POPIA) section 18. (h) (iv) you have the right to object to the processing of Personal Information as referred to in section 11(3) of the POPI Act.


Right to lodge a complaint


In terms of the POPI Act (POPIA) section 18. (h) (v) you have the right to lodge a complaint to the Information Regulator (South Africa) (IRSA). The IRSA contact details are:

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

PO Box 31533, Braamfontein, Johannesburg, 2017

Mr Marks Thibela, Chief Executive Officer: Tel: +27 (0) 10 023 5207, Cell: +27 (0) 82 746 4173



Changes to this Notice


Please note that we may amend this Notice from time to time. Please check our website periodically to inform yourself of any changes.


Last update: 8 July 2021


How to contact us


If you have any queries about this notice or believe we have not adhered to it, or need further information about our privacy practices or wish to give or withdraw consent, exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website and in the Dainfern College PAIA Manual.